San Jose CA | IRS ruling year: 2019 | EIN: 83-3226119
An EIN is a unique nine-digit number that identifies a business for tax purposes.
An EIN is a unique nine-digit number that identifies a business for tax purposes.
Organization Mission
THE ORGANIZATION OFFERS $10 PER HOUR COUNSELING SERVICES AND FREE OF CHARGE SERVICES TO VETERANS AND THEIR FAMILIES, INCLUDING COUNSELING AND CONNECTING THEM WITH ED ... (More)
Rating Information
Good
This charity's score is 86%, earning it a Three-Star rating. If this organization aligns with your passions and values, you can give with confidence.
Charity Navigator's ratings previously did not consider Leadership & Adaptability, Culture & Community, or Impact & Measurement. The historic rating mainly reflects a version of today’s Accountability and Finance score. More information on our previous rating methodologies can be found on our rating methodology page.
Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!
This beacon provides an assessment of a charity's financial health (financial efficiency, sustainability, and trustworthiness) and its commitment to governance practices and policies.
Majority Independent Board Members - 100% independent members
10 out of 10 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. We check to see that a majority of board members are identified as independent on their tax form.
Source: IRS Form 990
Independent Board Size - 4 independent members
10 out of 10 points
Industry professionals strongly recommend an independent governing body to allow for full deliberation and diversity of thinking on governance and other organizational matters. For most organizations, we check to see if the organization has at least three independent board members. For large, donor-funded organizations, we check to see if the organization has at least five independent board members
Source: IRS Form 990
Material Diversion of Assets - None
10 out of 10 points
A diversion of assets — any unauthorized conversion or use of the organization's assets other than for the organization's authorized purposes, including but not limited to embezzlement or theft — also can seriously call into question a charity's financial integrity. We review the charity's most recent IRS Form 990 to see if the charity has reported any diversion of assets.
Source: IRS Form 990
Tax Form Disclosures and Policies
Full Credit
Partial Credit
No Credit
Website Listed on Tax Form - Listed
3 out of 3 points
Charity Navigator looks for a website on the IRS Form 990 as an accountability and transparency metric.
Nonprofits act in the public trust and reporting publicly on activities is an important component.
Source: IRS Form 990
Conflict of Interest Policy - Listed
7 out of 7 points
Charity Navigator looks for the existence of a conflict of interest policy on the IRS Form 990 as an accountability and transparency measure.
This policy protects the organization and by extension those it serves, when it is considering entering into a transaction that may benefit the private interest of an officer, director and/or key employee of the organization.
Source: IRS Form 990
Whistleblower Policy - Listed
7 out of 7 points
Charity Navigator looks for the existence of a whistleblower policy per the IRS Form 990 as an accountability and transparency measure.
This policy outlines procedures for handling employee complaints, as well as a confidential way for employees to report financial or other types of mismanagement.
Source: IRS Form 990
Document Retention and Destruction - Listed
7 out of 7 points
Charity Navigator looks for the existence of a document retention and destruction policy per the IRS Form 990 as an accountability and transparency measure.
This policy establishes guidelines for the handling, backing up, archiving and destruction of documents. These guidelines foster good record keeping procedures that promote data integrity.
Source: IRS Form 990
Documents Board Meeting Minutes - Yes
3 out of 3 points
Charity Navigator looks to confirm on the IRS Form 990 that the organization has this process in place as an accountability and transparency measure.
An official record of the events that take place during a board meeting ensures that a contemporaneous document exists for future reference.
Source: IRS Form 990
Website Disclosures
Full Credit
Partial Credit
No Credit
Tax Form Posted on Nonprofit's Website as stated on Form 990 - Missing
0 out of 3 points
For almost all charities, we check the charity's IRS Form 990 to see if it discloses that the Form 990 is available on the charity's website. As with the audited financial statement, donors need easy access to this financial report to help determine if the organization is managing its financial resources well.
Source: IRS Form 990
Financial Metrics
Full Credit
Partial Credit
No Credit
Liabilities to Assets: Ratio - 103.41%
0 out of 15 points
The Liabilities to Assets Ratio is determined by Total Liabilities divided by Total Assets (most recent IRS Form 990). This ratio is an indicator of an organization's solvency and/or long-term sustainability.
Source: IRS Form 990
Program Expense: Ratio - 90.49%
25 out of 25 points
The Program Expense Ratio is determined by Program Expenses divided by Total Expense (average of most recent three IRS Forms 990). This measure reflects the percent of its total expenses a charity spends on the programs and services it exists to deliver.
Source: IRS Form 990
Additional Information
Total Revenue and Expenses - Data Available
This chart displays the trend of revenue and expenses over the past several years for this organization, as reported on their IRS Form 990.
Salary of Key Persons - Data Available
Presented here are up to five of this organization's highest compensated employees. This compensation data includes salary, cash bonuses, and expense accounts and is displayed exactly how it is reported to the IRS. The amounts do not include nontaxable benefits, deferred compensation, or other amounts not reported on Form W-2. In some cases, these amounts may include compensation from related organizations. Read the IRS policies for compensation reporting
Simone Lundquist, President
$0
Chris Starling, Vice President
$0
Alan Leventhal, Treasurer
$0
Gail Rigelhaupt, Secretary
$0
Source: IRS Form 990 (page 7), filing year 2023
IRS Published Data (Business Master File) - Data Available
Organization which receives a substantial part of its support from a governmental unit or the general public 170(b)(1)(A)(vi) (BMF foundation code: 15)
Affiliation:
Independent - the organization is an independent organization or an independent auxiliary (i.e., not affiliated with a National, Regional, or Geographic grouping of organizations). (BMF affiliation code: 3)
Data Sources (IRS Forms 990) - Data Available
The Form 990 is a document that nonprofit organizations file with the IRS annually. We leverage accountability and finance data from it to form Encompass ratings. Click here to search for this organization's Forms 990 on the IRS website (if any are available). Simply enter the organization's name (Open Doors to Future Possibilities Inc.) or EIN (833226119) in the 'Search Term' field.
Impact & Measurement
Not Currently Scored
Open Doors to Future Possibilities Inc. cannot currently be evaluated by our Impact & Measurement methodology because either (A) it is eligible, but we have not yet received data; (B) we have not yet developed an algorithm to estimate its programmatic impact; (C) its programs are not direct services; or (D) it is not heavily reliant on contributions from individual donors.
Note: The absence of a score does not indicate a positive or negative assessment, it only indicates that we have not yet evaluated the organization.
Does your organization collect feedback (i.e., perceptions, opinions, concerns) from the people meant to ultimately benefit from your mission?
Yes
Feedback Usage
100 out of 100 points
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences
To identify bright spots and enhance positive service experiences
To make fundamental changes to our programs and/or operations
To inform the development of new programs/projects
To identify where we are less inclusive across demographic groups
To strengthen relationships with the people we serve
To understand client needs and how we can help them achieve their desired outcomes
Practices
100 out of 100 points
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually
We take steps to get feedback from marginalized or under-represented people
We aim to collect feedback from as many people we serve as possible
We take steps to ensure people feel comfortable being honest with us
We engage the people who provide feedback in looking for ways we can improve in response
We tell the people who gave us feedback how we acted on their feedback
We share the feedback we received with the people we serve
Challenges
100 out of 100 points
What challenges does your organization face in collecting feedback from the people you serve?
We don’t have the right technology to collect and aggregate feedback efficiently
It is difficult to find the ongoing funding to support feedback collection
Equity Strategies™
95 out of 100 points
67% of Culture & Community score
Full Credit
Partial Credit
No Credit
Equity Strategies™ - Number of Data, Policies & Processes
95 out of 100 points
This organization's score of 95 is a passing score. The organization reported that it is implementing 12 Equity Practices.
The Equity Strategies™ checklist, developed by Equity in the Center™, consists of data, policies & processess that promote racial equity in operations and programs. The Equity Strategies™ were developed by Equity In The Center®, and collected in partnership with Candid.
Equity Data (6/7)
We review compensation data across the organization (and by staff levels) to identify disparities by race.
We ask team members to identify racial disparities in their programs and/or portfolios.
We analyze disaggregated data and root causes of race disparities that impact the organization/'s programs, portfolios, and the populations served.
We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
We disaggregate data by demographics, including race, in every policy and program measured
We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Equity Policies & Processes (6/7)
We use a vetting process to identify vendors and partners that share our commitment to race equity.
We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
We have community representation at the board level, either on the board itself or through a community advisory board.
We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
This beacon provides an assessment of the organization's leadership capacity, strategic thinking and planning, and ability to innovate or respond to changes in constituent demand/need or other relevant social and economic conditions to achieve the organization's mission.
The nonprofit organization presents evidence of strategic thinking through articulating the organization's mission.
THE ORGANIZATION OFFERS $10 PER HOUR COUNSELING SERVICES AND FREE OF CHARGE SERVICES TO VETERANS AND THEIR FAMILIES, INCLUDING COUNSELING AND CONNECTING THEM WITH EDUCATIONAL AND EMPLOYMENT OPPORTUNITIES, HOUSING AND MORE.THESE SERVICES ARE ALSO FREE FOR
Vision Statement
The nonprofit organization presents evidence of strategic thinking through articulating the organization’s vision.
Open Doors to Future Possibilities is committed to creating a future where all people are empowered
Strategy Goals
The nonprofit organization presents evidence of strategic thinking and goal setting through sharing their most important strategic goals.
Goal One: Recently we created a campaign to mobilize Veterans w/ bicycles and provide them w/ laptops & basic online education so they can commute freely, access online resources & attend educational programs.
Goal Two: Due to the ever-increasing demand for our services, we plan to expand our services in the next 2 years by adding more office space to our current location and establishing 3 new branches in CA.
Goal Three: We continuously recruit & train more counselors at the Academy & hire more staff. To do so, we are investing in our fundraising capacity & are on track to host our first annual fundraiser this month.
Leadership
30 out of 30 points
Full Credit
Partial Credit
No Credit
Investment in Leadership Development
The nonprofit provides evidence of investment in leadership development.
The organization’s staff is continuously trained in leadership by the CEO, Dr. Simone Lundquist. This is done regularly to ensure a strong infrastructure for the organization, making it possible to continue expanding while upholding a high level of effectiveness. Each staff member is assigned projects and responsibilities that promote growth of their leadership abilities. All staff members are encouraged to choose multiple groups, assignments and campaigns, which gives them the opportunity to explore and gain experience in new areas. Apprenticeship facilitates and promotes the rise of highly skilled professionals and aids in educating new trainees and interns. Staff are not micromanaged and are taught to manage their tasks on their own. As they prove to the CEO that they can reliably make mutually beneficial decisions, they are enabled to make increasingly higher-level decisions. The CEO supervises all staff members, operations, financials, etc. and makes the highest-level decisions.
External Focus on Mobilizing Mission
The nonprofit provides evidence of leadership through focusing externally and mobilizing resources for the mission.
The organization works towards shared goals by partnering with organizations such as Second Harvest of Silicon Valley, HomeFirst, and NPower, a nationwide virtual tech school available to Veterans and young adults. The organization also utilizes strategic partnerships with other nonprofits and private sector organizations that provide financial donations, in-kind donations and client referrals. The organization raises awareness of its mission and goals through a wide range of marketing tools including a weekly email newsletter and eight social media platforms with several thousand followers. Furthermore, the organization actively engages in local, state and federal policy advocacy by advocating for Veterans and their families to get the services they need. The organization is committed to advocating for diversity and inclusion at work by using data to advocate for diversity and hiring staff from all walks of life with different ethnicities, ages and socioeconomic status.
Adaptability
30 out of 30 points
Full Credit
Partial Credit
No Credit
Investment in Leadership Development
30 out of 30 points
The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
The COVID-19 pandemic made it more difficult for the organization to provide sessions and other services. In a world where people were instructed to stay isolated in their homes for safety, it became more difficult for our clients to strengthen existing relationships and create meaningful new relationships, which is one of the core areas that all clients succeed in before successfully graduating. The organization adapted its operation during the COVID-19 pandemic by maintaining the various services provided while implementing new safety measures to be able to continue providing services to the community. The office remained open throughout the pandemic, to make clients feel welcomed, supported, and not abandoned. Now that the COVID-19 pandemic is passing, demand for the organization’s services is higher than ever. In the last year, to keep up with the rapidly increasing demand, the organization moved to a suite that is four-times bigger than the previous suite. By continuously recruiting, training and hiring new staff, counselors and Veteran service providers, the organization was able to expand while upholding a high level of effectiveness for the services provided. In addition to adapting the services, acquiring more office space and hiring more staff, the organization has recruited and utilized more volunteers to help it carry out its mission by going to where the local unhoused community members reside to distribute essential supplies, connect them with local resources, help them apply for educational/employment opportunities and help them obtain housing. By recruiting more volunteers, the organization has served over twelve thousand unhoused community members.