The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
In April of 2022, our longtime CEO announced that she would retire by the end of 2023. While the retiring CEO was not our founder, the organization had grown up around her. The challenge was two-fold: 1) recruit an outstanding new leader as our CEO, and 2) use the opportunity to better develop the leadership structure.
To address the former, the board immediately formed an executive transition committee that met biweekly for almost a year. The committee developed an RFP for search firms, interviewed respondents, hired a firm, and led the interview process. Finalists interviewed with the full board, with the CEO's direct reports, and with the full staff (town hall style). Finalists also interviewed the departing CEO. Ultimately, the stakeholders were unanimous and enthusiastic: then VP of Programs Brianna Robinson was selected as the new CEO. The departing CEO worked with her both before and after the transition, and Brianna also engaged an executive coach to support her during the transition.
The second challenge, to better develop the leadership structure as a whole, started with the engagement of BDO FMA, a consulting group, to conduct an assessment of all elements of our operations: finance, human resources, information technology, and facilities. Starting in the summer of 2023, the BDO FMA team interviewed staff and board members and did a thorough document review. In December 2022, they rendered their final assessment, accompanied by a 57-item Action Plan. Items ranged from introducing cybersecurity training to adding a new member to the staff leadership team, a Director of Finance. The Action Plan was reviewed in detail at the January 2023 Board Retreat, with priorities assigned for both FY2022-23 and FY2023-24. We are in the process of executing that action plan.
Though we did not welcome the departing CEO’s announcement, we are excited about our new leadership, the other accompanying changes, and the impact these will have on the job seekers we serve.