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    Health & Help
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    This organization is not rated
    See Details
    Impact & Measurement
    Accountability & Finance
    Culture & Community
    Leadership & Adaptability
    Health & Help
    Add to Favorites
    Hospital care
    Diseases and conditions
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    Profile managed by nonprofit | Is this your nonprofit?
    501(c)(3) organization
    Donations are tax-deductible
    2941 UPTON ST NW
    Washington DC 20008-1107

    Washington DC | IRS ruling year: 2016 | EIN: 81-3432192  
    An EIN is a unique nine-digit number that identifies a business for tax purposes.
    An EIN is a unique nine-digit number that identifies a business for tax purposes.
     
    Organization Mission
    Health & Help assists people in places where it is difficult or impossible to access basic medical care. We do this through the efforts and resources of our voluntee ... (More)
     

    Rating Information

    Not currently rated


    Ratings are calculated from one or more beacon scores. Currently, we require either an Accountability & Finance beacon or an Impact & Measurement beacon to be eligible for a Charity Navigator rating. Note: The absence of a rating does not indicate a positive or negative assessment; it only indicates that we have not yet evaluated this organization.
    See rating report below to learn why this organization is not currently eligible.

    Historical Ratings
    Charity Navigator's ratings previously did not consider Leadership & Adaptability, Culture & Community, or Impact & Measurement. The historic rating mainly reflects a version of today’s Accountability and Finance score. More information on our previous rating methodologies can be found on our rating methodology page.
    Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!

    Rating Report

    Culture & Community
    Score

    90

    This beacon provides an assessment of the organization's culture and connectedness to the community it serves.

    Assessments

    Constituent Feedback

    100 out of 100 points

    33% of Culture & Community score
    Full Credit
    Partial Credit
    No Credit
    Feedback Collection
    100 out of 100 points
    Does your organization collect feedback (i.e., perceptions, opinions, concerns) from the people meant to ultimately benefit from your mission?
    • Yes
    Feedback Usage
    100 out of 100 points
    How is your organization using feedback from the people you serve?
    • To identify and remedy poor client service experiences
    • To inform the development of new programs/projects
    • To strengthen relationships with the people we serve
    • To understand client needs and how we can help them achieve their desired outcomes
    Practices
    100 out of 100 points
    Which of the following feedback practices does your organization routinely carry out?
    • We aim to collect feedback from as many people we serve as possible
    • We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.)
    • We tell the people who gave us feedback how we acted on their feedback
    Challenges
    100 out of 100 points
    What challenges does your organization face in collecting feedback from the people you serve?
    • It is difficult to get people to respond to requests for feedback
    • We don’t have the right technology to collect and aggregate feedback efficiently
    • It is difficult to find the ongoing funding to support feedback collection
    • It is hard to come up with good questions to ask

    Equity Strategies™

    85 out of 100 points

    67% of Culture & Community score
    Full Credit
    Partial Credit
    No Credit
    Equity Strategies™ - Number of Data, Policies & Processes
    85 out of 100 points
    This organization's score of 85 is a passing score. The organization reported that it is implementing 7 Equity Practices.
    The metric is based on the elements of the Equity Strategies™ checklist, developed by Equity in the Center™.
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