The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
In the past year, FLY has demonstrated its ability to adapt to external changes in multiple ways. The COVID-19 pandemic had a significant impact on youth disengagement, mental health challenges, and access to education. In response, we implemented improvements to our programs, incorporating technology, multimedia, and current events to build youth’s social awareness, self-awareness, critical thinking, and self-advocacy. The feedback from youth suggests that these changes have had a positive impact, increasing engagement and participation.
FLY also experienced a post-pandemic decrease in volunteers, prompting the CAFA Program staff to expand the mentoring program model to include education system advocacy for young people facing suspension, expulsion, or prior charges. Although the program relies heavily on volunteers, FLY staff have taken on essential functions, such as maintaining an internal database of volunteers, providing mentor training, and managing data to measure program efficacy.
FLY has also addressed economic uncertainty and the Great Resignation, during a period of considerable growth. Some solutions have been; hiring additional HR staff, conducting equity surveys, raising wages, adopting a hybrid work schedule, and restructuring leadership to create a talent plan. These changes reflect FLY's commitment to creating a supportive work environment that attracts and retains talent.
Despite these positive changes, FLY recognizes that it is not immune to the same issues faced by the for-profit sector, including the return to the office and disengagement among young people. However, FLY remains committed to adapting to external changes and addressing the needs of the youth it serves.