Makers Hub

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Impact & Measurement

Accountability & Finance

Culture & Community

Leadership & Adaptability

Makers Hub

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501(c)(3) organization

Donations are tax-deductible

URL not available

28311 PONTEVEDRA DR

RCH PALOS VRD CA 90275-1429

RCH PALOS VRD CA | IRS ruling year: 2021 | EIN: 84-4870984

An EIN is a unique nine-digit number that identifies a business for tax purposes.

Organization Mission

Mission not available

Rating Information

Not currently rated

Ratings are calculated from one or more beacon scores. Currently, we require either an Accountability & Finance beacon or an Impact & Measurement beacon to be eligible for a Charity Navigator rating. Note: The absence of a rating does not indicate a positive or negative assessment; it only indicates that we have not yet evaluated this organization.

See rating report below to learn why this organization is not currently eligible.

Historical Ratings

Charity Navigator's ratings previously did not consider Leadership & Adaptability, Culture & Community, or Impact & Measurement. The historic rating mainly reflects a version of today’s Accountability and Finance score. More information on our previous rating methodologies can be found on our rating methodology page.

Rating histories are available for a growing number of rated organizations. Check back later to see if this organization has a rating history!

Culture & Community

Score

100

This beacon provides an assessment of the organization's culture and connectedness to the community it serves.

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Assessments

Constituent Feedback

100 out of 100 points

100% of Culture & Community score

Full Credit

Partial Credit

No Credit

Feedback Collection

100 out of 100 points

Does your organization collect feedback (i.e., perceptions, opinions, concerns) from the people meant to ultimately benefit from your mission?

Feedback Usage

100 out of 100 points

How is your organization using feedback from the people you serve?

To identify and remedy poor client service experiences
To identify bright spots and enhance positive service experiences
To make fundamental changes to our programs and/or operations
To inform the development of new programs/projects
To identify where we are less inclusive across demographic groups
To strengthen relationships with the people we serve
To understand client needs and how we can help them achieve their desired outcomes

Practices

100 out of 100 points

Which of the following feedback practices does your organization routinely carry out?

We collect feedback from the people we serve at least annually
We take steps to get feedback from marginalized or under-represented people
We aim to collect feedback from as many people we serve as possible
We take steps to ensure people feel comfortable being honest with us
We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.)
We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.)
We engage the people who provide feedback in looking for ways we can improve in response
We tell the people who gave us feedback how we acted on their feedback
We share the feedback we received with the people we serve

Challenges

100 out of 100 points

What challenges does your organization face in collecting feedback from the people you serve?

It is difficult to get people to respond to requests for feedback
It is difficult to find the ongoing funding to support feedback collection

Equity Strategies™

Unscored

0% of Culture & Community score

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Rating Information

Not currently rated

Rating Report

Additional Information

100

Assessments

Constituent Feedback

100 out of 100 points

Equity Strategies™

Unscored