The nonprofit has an opportunity to tell the story of how the organization adapted to tremendous external changes in the last year.
The Boys & Girls Clubs of Skagit County has always taken pride in being considered a nimble, adaptable, flexible organization that responds to community needs in a timely manner. That was put to the test under the most difficult of circumstances during the COVID-19 crisis.
Monitoring the evolution of the COVID-19 crisis, the organization drafted a "Tiger Team" on February 28, 2020 to begin developing ways to implement some sort of internet-based programming and support for Club members if schools were to suddenly close or other service interruptions were to occur. On March 5, 2020, the organization recognized the potential health and safety concerns of bringing a large group of individuals together for the Annual Breakfast, the 2nd largest fundraiser, which was scheduled for March 18, and began simultaneous planning for a virtual event.
On March 16th, Schools would close and the state shutdown. Over the next four days, the virtual fundraiser was implemented, reaching 78% of goal amazingly enough, while all operations and program staff focused on developing trainings, processes, and systems integrating CDC and Public Health guidance that changed nearly every 12 hours. On Monday, March 23rd, the organization was ready to reopen and serve children.
By the end of March, it was recognized that School District food service efforts were unable to reach all families and that gaps of access were significant. One week later, the Club launched a demand-response reservation system that would grow to feed more than 4,000 children and families, and supplemented School District offerings with a purposeful intention to avoid any duplication of efforts.
For the remainder of 2020 and into the first half of 2021, the organization has had no period of stability in schedule and needs greater than about two weeks, and it often feels like the early days of the crisis. Staff have been committed to doing whatever it takes to support the community, however.